Why should you always keep your bookings on BOOKD?

At BOOKD, we’ve built systems and protections designed to support and safeguard both Hosts and Guests throughout the booking process. Keeping your transactions and communications within the platform is essential for your security and success.

Here’s why:

• Better Visibility: As you complete more bookings and collect positive reviews, your listing’s position in search results improves, helping you attract more renters and increase your visibility.

• Support with Booking: In case of claims or issues, BOOKD offers assistance in resolution when bookings are made and managed through the platform.

• Earn Host Recognition: By maintaining high standards and hosting consistently through BOOKD, you can qualify for Trusted Host badges and benefits, making your listings even more attractive to potential renters.

• Security and Protection: All payments, cancellations, overtime charges, and dispute resolutions are governed by BOOKD’s official policies when handled on the platform. Accepting payment outside of BOOKD voids these protections.

• Trust and Community Integrity: Taking communication or payment off-platform violates our Terms of Service and may result in the suspension or removal of your account with us. Additionally, Hosts who violate this policy may be charged the applicable BOOKD service fees.
  

• Fraud and Risk Prevention: Keeping all interactions on BOOKD helps protect you against fraud, potential risks, and liabilities that are otherwise outside our scope of support.

If a renter asks you to take a conversation or payment off the platform, please report it to us immediately at [email protected]. We are here to protect our community and ensure a secure experience for all users.