Cancelling a Confirmed Booking on BOOKD

BOOKD Team

Last Update één jaar geleden

Once a booking has been confirmed by the Host, it falls under the cancellation policy selected for that space at the time of booking.


If you need to cancel a confirmed booking, here’s what to do:

  • Locate your Order ID and Booking Receipt from your confirmation email.
  • Email [email protected] using the same email address you used for the booking.
  • Include:
    • Your Order ID 
    • Attach the Booking Receipt received when the booking was made.
    • The reason for cancellation (optional but helpful)


Our team will process your cancellation request and confirm it via email.


Important Notes:

  • Your refund amount (if any) will be based on the Host’s selected cancellation policy.

  • Any applicable Service Fees are non-refundable unless otherwise specified.

  • Cancellations must be requested before the event start time to be eligible for any refund according to the policy.


For detailed information on how refunds are handled, please refer to our Cancellation and Refund Policy.

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